Departments

Information Technology

To view user guides and request help, visit our support site.

Submit a Request helpdesk [at] emerson.edu (Email us)

IT Teams

Help Desk

The IT Help Desk offers a variety of technical support services available to staff, faculty, and students. These include, but are not limited to, desktop and laptop support, software installs and upgrades, extensive troubleshooting, and account management.

Media Services

The Media Services Center (MSC) provides, maintains, and delivers audiovisual equipment in many of the College’s classrooms and meeting spaces. Staff members are available to assist in setup and operation of this equipment.

Information Security and Infrastructure

The Information Security and Infrastructure team is responsible for building and maintaining Emerson College's information security, IP networking, and application environments, including Emerson Gmail, wireless/wired internet, network storage, and the campus phone system.

Enterprise Systems

The Enterprise Systems team supports enterprise-wide applications designed to integrate business processes and data across departments. This encompasses all areas of student records, enrollment, finance, human resources and advancement.

Related Services

Instructional Technology Group

The Instructional Technology Group supports faculty use of technology for teaching and learning both in face to face class settings and in online education.