Professor of Communication Studies Phillip Glenn's recent courses include Conflict and Negotiation, Positive Communication, and Professional Communication. He conducts scholarly research analyzing interaction, especially conflict, negotiation, and mediation; employment interviews; and laughter in everyday talk. His most recent book is the co-edited Studies of Laughter in Interaction (Bloomsbury, 2013). He serves on the editorial board of Research on Language and Social Interaction. He has advanced training in Nonviolent Communication (NVC) and in conflict coaching from the Boss Whispering Institute. He is a volunteer mediator and trainer with Metropolitan Mediation Services in Brookline. Phillip served as Interim Dean of the School of Communication from 2012 to 2016 and served multiple terms as a department chair. He was a Visiting Scholar at the Harvard Program on Negotiation in 2008 and held Fulbright Scholar appointments in the Czech Republic (1995) and the Republic of Moldova (2005).

        Book cover of Research on Language and Social Interaction by Philip Glenn  Book cover of Laughter in Interaction by Philip Glenn Book cover of Studies of Laughter in Interaction by Philip Glenn

About

  • Communication Studies
    Since 2001

Education

B.A., University of Texas, Austin
M.A., University of North Carolina, Greensboro
Ph.D., University of Texas, Austin

Publications

Glenn (2003). Laughter in interaction. Cambridge University Press

2003

Glenn (2010). A Mediator’s Dilemma: Acknowledging or Disregarding Stance Displays. Negotiation Journal

2010

Glenn & Susskind (2010). How talk works: Studying negotiation interaction. Negotiation Journal

2010

Beach & Glenn (2011). Bids and Responses to Intimacy as “Gendered” Enactments. In Speer and Stokoe (Eds.), Conversation and Gender. Cambridge University Press.

2011

Glenn & LeBaron (2011). Epistemic authority in employment interviews: Glancing, pointing, touching. Discourse and Communication

2011

Glenn & Kuttner (2013). Dialogue, dispute resolution, and talk-in-interaction: On empirical studies of ephemeral phenomena. Negotiation and Conflict Management Research

2013

Glenn, & Holt (Eds.) (2013). On laughing; Studies of laughter in interaction. Bloomsbury

2013

Grants

Davis Educational Foundation Grant of $200,000 for project “Sustainable Innovation,” Emerson College, 2013-2015

2013

Awards & Honors

Outstanding Scholarship Award, Language and Social Interaction Division, National Communication Association, 2006. For the book, Laughter in Interaction (Cambridge University Press).

2006