Dr. Gallant's teaching and research interests include the application of research methods to social computing and the maximization of information and communication technology (ICT) to advance human communication in multiple contexts – healthcare, politics, and the workplace.
She is published in Personal and Ubiquitous Computing, Academic Exchange Quarterly, Qualitative Research Reports in Communication, First Monday, and e-Service Journal. She presents at national and international conferences such as the International Communication Association, the National Communication Association, General Online Research Conference, and Critical Issues in eHealth Research Conference, and Hawaii International Conference on System Sciences (HICSS). She brings a disciplinary background in communication studies to burgeoning area of user experience design. Specifically, she investigates how New Media facilitate human communication by investigating Internet-based technologies as social artifacts. A central interest in her research and teaching is how a technology's design and development (information architecture, usability, and rhetorical strategies) impacts its social and cultural uses, whether these uses were intended or unintended by the technology's original engineers and designers.
M.A., Suffolk University
Ph.D., University of Nebraska, Lincoln