Eric Gordon is a professor of civic media and the director of the Engagement Lab at Emerson College in Boston. His research focuses on the transformation of public life and governance in digital culture, and the incorporation of play into collaborative design processes. He has served as an expert advisor for local and national governments, as well as NGOs around the world, designing responsive processes that encourage play, delight, and deliberation. He has created over a dozen games for public sector use and advised organizations on how to build their own inclusive and meaningful processes. He is the author of two books about media and cities and is the editor of Civic Media: Technology, Design, Practice (MIT Press, 2016). He has two new books coming out in 2020. Meaningful Inefficiencies: Civic Design in an Age of Digital Expediency is forthcoming from Oxford University Press. And the edited volume Ludics: Play from Antiquity to Present is forthcoming from Palgrave.