COVID-19 Updates

Your health and safety are our first priority. For the time being, all therapy sessions will be virtual using the Zoom-HIPAA platform or phone.

Please call 617-824-8595 to make an appointment for a remote counseling appointment, or for referrals or other information. To access mental health support after hours or on the weekend, call 617-824-8595 and press 1.

Our Emergency Situations website has additional resources as well as our Crisis Resources by State Resources page.

Please see our services page for more information.

There are a variety of situations that can be considered an emergency or crisis. Emerson Counseling and Psychological Services (ECAPS) offers the following information and services for when you or a friend is in crisis.

What to Do in an Emergency

Mental Health Emergencies

  • If you or someone else is having thoughts of suicide, impulses to hurt yourself or another person, severe confusion or disorientation, or if you have just been the victim of violence or assault, contact emergency services immediately. References to suicide should always be taken seriously and immediate responses are critical.
  • Talk to a therapist by calling 617-824-8595 and following the prompts.
  • Call 911.
  • Visit your local emergency room.
  • Call another hotline below.
  • For After-Hours Crisis Service, talk to a therapist by calling 617-824-8595, call 911, or go to your local emergency room.
  • For Study Abroad students: Call 617-824-8755 for the After-Hours Crisis Service.
  • The line will be answered 24/7 for Emerson students at any location.
  • Helplines, Suicide Hotlines, and Crisis Lines by Country

Sexual Assault

You can review the College’s Power-based Interpersonal Violence Policy. We also recommend resources from the Social Justice Center’s Healing & Advocacy Collective.

What If It's Not An Emergency But I’m Really Upset?

At times of distress that do not reach the level of a crisis or emergency, there are several things you can do to cope with and reduce distress. Here are a few suggestions:

  • Write in a journal
  • Talk to a friend, family member, or another trusted person in your life (about anything!)
  • Exercise, preferably outdoors if weather permits
  • Practice relaxation techniques
  • Listen to music
  • Engage your creative energy or talent
  • Watch a favorite movie or television show
  • Visualize a favorite activity
  • Recall a pleasant memory, focusing on the images, sounds, and sensations that are associated with the memory
  • Practice paced breathing (inhale five counts, hold for two counts, exhale for eight counts)

To make an appointment with Counseling and Psychological Services, contact our office at 617-824-8595.