Communication Studies Faculty
Professor and Interim Dean of the School of Communication (2001)
B.A. University of Texas, Austin
M.A. University of North Carolina, Greensboro
Ph.D. University of Texas, Austin
As Interim Dean of Emerson's School of Communication since July 2012, Phillip Glenn guides strategic planning, faculty development, curricular development, and stakeholder relations. A Professor of Communication Studies, Phillip conducts scholarly research analyzing real-time interaction, especially negotiation, mediation and conflict; employment interviews; and laughter in everyday talk. His most recent book is the co-edited Studies of Laughter in Interaction (Bloomsbury, 2013). He serves on the editorial board of Research on Language and Social Interaction. His recent courses at Emerson include Conflict and Negotiation, Negotiation and Group Process, Organizational Communication Theory, and The Laughing Body. He is a volunteer mediator and trainer with Metropolitan Mediation Services in Brookline. He was a Visiting Scholar at the Harvard Program on Negotiation in 2008 and held Fulbright Scholar appointments in the Czech Republic (1995) and the Republic of Moldova (2005).
Office: Walker 905
Glenn, & Holt (Eds.) (2013). On laughing; Studies of laughter in interaction. Bloomsbury
Glenn & Kuttner (2013). Dialogue, dispute resolution, and talk-in-interaction: On empirical studies of ephemeral phenomena. Negotiati
Davis Educational Foundation Grant of $200,000 for project “Sustainable Innovation,” Emerson College, 2013-2015
Awards & Honors
Outstanding Scholarship Award, Language and Social Interaction Division, National Communication Association, 2006. For the book, Laughter in Interaction (Cambridge University Press).
Communication studies dept. news
Find out how Communication Studies students, faculty, and alumni are exploring and reshaping the way the world communicates.
Rich West, Professor, learned that his co-edited anthology Sourcebook of Family Communication (Sage Publications) was selected as the Outstanding Book for the Family Communication Division. The Division, one of the largest units in the National Communication Association (NCA), selects a book each year that represents “exemplary scholarship” as it relates to the family and all of its various issues, themes, and challenges. The award will be presented at NCA”s annual convention in Washington D.C. in November. The book is co-edited with Lynn Turner (Marquette University), who, like West, is a past President of NCA.