Mail Services

Emerson College's mail services oversees the distribution of all letters and packages on campus.

Emerson College's mail services include an administrative mailroom and four student mailrooms. Mail services also takes care of mail forwarding and change of address cards.

Administrative Mailroom

The Administrative Mailroom is located in the lower level of 100 Boylston Street. All incoming mail and packages are received and sorted at this location. The hours of operation are Monday–Friday, 9:00 am–6:00 pm during the Academic Year. Monday-Friday, 9:00 am-5:00 pm during winter and spring break. Monday-Thursday 9:00 am-5:00 pm Friday 9:00 am-3:00 pm during summer break. The Administrative Mailroom is closed on Saturday and Sunday. The phone number is 617-824-8594.

Mail Services delivers all incoming mail to departments, including traceable mail and small boxes that are entered into the mailroom's package tracking system. Once a box exceeds 18" length by 12" height by 13" width, it is categorized as a "package" and must be picked up by the recipient at Mail Services.

When a package is entered into the mailroom's package tracking system, an email notification will be generated and sent to the recipient saying that the package has arrived and is available for pick-up. It is then the recipient's responsibility to go to Mail Services, sign for the package, and retrieve it. Emails will only be sent for packages that require pick-up at Mail Services.

Please keep in mind that, per recommendation by the USPS, the services provided by the Administrative Mailroom are not for "personal" use. Emerson employees (faculty, staff, etc.) who do ship "personal" packages to the Administrative Mailroom will receive a package notification email requiring them to pick the package up from the mailroom. Mail Services will not deliver "personal" packages under any exception. Any "personal" packages that are not picked up after five business days will be returned to sender.

It is also important that all incoming packages include the recipient's name on the address so that Mail Services can ensure that the email notification goes to the appropriate staff or faculty recipient.

Incoming mail and packages for faculty and staff should be addressed accordingly:

Emerson College
Name/Department
120 Boylston Street
Boston, MA 02116-4624

Student Mailrooms

There are four Student Mailrooms on campus. All student letter mail will be sorted each weekday into the Student Mail Boxes at 80 Boylston, 100 Boylston, 150 Boylston and 555 Washington. All student packages are held for pickup at the 100 Boylston Administrative Mailroom.

Incoming Student Mail and Packages

Mail sent to on-campus students via the US Postal Service should be addressed accordingly:

Packages sent to on-campus students via non-USPS carriers (UPS, FedEx, DHL, etc.) should be addressed accordingly:

Emerson College
Name, Building Code-Room Number
120 Boylston Street
Boston, MA 02116

Change of Address/Mail Forwarding

At the conclusion of the academic year, on-campus students will be asked to fill out a Mail Forwarding card (during residence hall check-out) with information regarding where their mail should be sent during summer break. If a student does not fill out a card, any mail received will be returned to sender. Foreign students should provide a U.S. address if they'd like their mail forwarded, since it cannot be forwarded outside the country.

Students moving off campus will be asked to fill out a similar Mail Forwarding card, and their mail will be forwarded for approximately three months to the address submitted.