Carlin joined Emerson as a staff member in 2013, starting with the Lab Operations team as coordinator of student employees, lab reservations, and special projects. She then moved over to manage the Media Services Center, helping facilitate classroom technology upgrades, event support, and equipment vending. As the Director, she now oversees the three User Services teams: Help Desk, Lab Operations, and Media Services, as well as the very talented IT student support staff. Prior to Emerson, Carlin studied music, focusing in piano performance and education, and spent several years working in post-production for non-fiction TV. She has a bachelor's degree in music education, and a master's degree in media arts from Emerson.
- IT User Services