One Emerson

Emerson Everywhere

One Emerson

Welcome to Emerson Everywhere

While the COVID-19 pandemic has caused unprecedented changes in how we teach, learn, and work at Emerson, the show must go on. Emerson Everywhere is here to serve as a resource for students, faculty, staff, families, and alumni to help you navigate the new way we operate as one community from distant corners of the world.

Here you’ll find links to tools and guides to assist with remote classroom instruction, virtual office hours, and ways to connect to the services and people you rely on to make the most of your Emerson experience, and alternative ways to access some of Emerson’s rich culture from afar. Don’t see something? Have a suggestion? Email news [at] (subject: Emerson%20Everywhere%20Feedback) .

For timely announcements, FAQs, and public health resources, please continue to visit

Key Information

Quick Look: Available Services

Hours of operation are in EST.

Department/Service Hours Access Contact
Academic Advising MonFri, 9:00 am–5:00 pm Schedule 30-minute phone or video meetings advising [at]
Career Development Center Mon–Fri, 9:00 am–5:00 pm Schedule a 30-minute or 1-hour phone or video appointment via Handshake. careers [at]
Center for Health and Wellness MonFri, 9:00 am7:00 pm Leave a voicemail with name, ID number, and question, and CHW will get back to you within 30 minutes. healthservices [at]
Counseling and Psychological Services (ECAPS) Mon–Fri, 9:00 am–5:00 pm (after-hours crisis line available weekends, evenings, and 12:00–1:00 pm) Clinicians will contact students currently being seen to discuss next steps. To schedule initial appointments or to receive crisis support, call 617-824-8595. counseling_center [at]
Financial Aid Mon–Wed, Fri, 9:00 am–5:00 pm
Thu, 9:00 am–4:00 pm
Financial Aid, including Student Employment, and Student Accounts are available for Zoom meetings. Schedule via phone or email.  financial_aid [at]
Healing & Advocacy Collective Mon–Fri, 9:00 am–5:00 pm

Call, email, or send a GChat to greta_spoering [at] or melanie_matson [at]

Available to connect via secure Zoom call

advocate [at]
Human Resources Mon–Fri, 8:45 am–5:30 pm Submit a request or 617-824-8580
International Student Affairs N/A Schedule an appointment with Andrea Popa

Schedule an appointment with Jason Yang

oisa [at]

Andrea Popa

Jason Yang

IT Help Desk
Mon–Th, 8:00 am–8:00 pm
Fri, 8:00 am–6:00 pm
Sat–Sun, 12:00–6:00 pm helpdesk [at]
Instructional Technology Group (ITG) Mon–Th, 8:00 am–6:00 pm
Fri, 8:00 am–6:00 pm
Sat, 12:00–6:00 pm itg [at]
Iwasaki Library Mon–Th,10:00 am–7:00 pm
Fri, 10:00 am–4:00 pm
Sun, 2:00–6:00 pm
circulation [at]
reference [at]
Off-Campus Student Services Mon–Fri, 9:00 am–5:00 pm Call or email to schedule a Zoom or phone appointment. ocss [at]
Mon–Fri, 9:00 am–5:00 pm
Register for courses online. Note: Registration is postponed to March 30–April 6. 
registrar [at]
Student Accessibility Services Mon–Fri, 9:00 am–5:00 pm Contact individual staff members to set up phone or Zoom appointments. Diane Paxton
diane_paxton [at]

Matthew Fisher
matthew_fisher [at]

Erin Glover
erin_glover [at]
Student Accounts Mon–Wed, Fri, 9:00 am–5:00 pm, Thu, 9:00 am–4:00 pm Contact individual staff members to set up phone or Zoom appointments.

bills [at]

Student Success Mon–Fri, 9:00 am–5:00 pm Schedule an online general appointment
Schedule an online appointment for veteran support or Money Matters
Schedule an online appointment with Chris Grant (First-Gen)
Schedule an online appointment with Amanda Turnley (Student Care)

Share a Concern
student_success [at]
Writing and Academic Resource Center (WARC) Mon–Fri, 9:00 am–5:00 pm Email a WARC staff member to set up a virtual appointment.

Individual Assessment: Matthew Phelan
matthew_phelan [at]

Time Management & Study Strategies: Jodi Burrel
jodi_burrel [at]

International Students: Tyler McPeek
tyler_mcpeek [at]