A medical emergency is an injury, illness, or sudden event creating an immediate risk to a person's life or long-term health. Emergencies of this nature require immediate assistance from the emergency response system 911

Responding to an Emergency

If you experience an emergency on or off campus, your first response is the same:

  • Call 911 immediately (Boston Emergency Services). Give them the following information:
    • Your name, and the name and approximate age of person experiencing the emergency.
    • Location. Be specific: Street name and number or intersection, building, floor, and room number.
    • Describe the emergency situation the ill/injured person is experiencing. If the emergency is an accident, specify the type of accident: e.g., a fall, an auto accident, electric shock.
    • Provide a callback telephone number.
    • Stay on the line until you are told to hang up.
  • Whenever possible, the Emerson College Police Department will facilitate transportation for urgent medical situations on campus. Call Emerson Police on its emergency line at 617-824-8888 after calling 911. They can provide additional assistance and help direct the emergency responders.

Other medical situations that do not create an immediate risk still may require an urgent evaluation (within hours of event) by a health care professional. Call the CHW during regular hours or Emerson Police after hours. (Do not email us regarding emergencies.)

During school breaks, non-urgent care is available at:

Boston University Charles River Medical Practice
930 Commonwealth Avenue
Boston, MA 02215

or any physician's office of your choice. Students treated outside the Center are responsible for all bills incurred.

For consultation with the After Hours On-Call Physician Practice, resident students can do one of the following:

  • Contact Emerson Police at 617-824-8555;
  • Make a request with a Security staff member, located in each residence hall lobby; or
  • Contact a resident assistant to page the residence director on duty.