Lacerte Family Writing & Academic Resource Center

Meet the WARC

WARC sign
Visit us to meet the staff and learn more about the Center.

Our Staff

The WARC staff consists of full-time professional staff members, a full-time faculty member, trained graduate consultants, and undergraduate peer tutors. Our staff members provide one-on-one consultations in writing, study skills, and course content mastery.

Lacerte Family Writing & Academic Resource Center
216 Tremont Street, 5th Floor

  • photo of Matthew Phelan

    Matthew Phelan


    Writing and Academic Resource Center

    Matthew Phelan, Director of the Lacerte Writing and Academic Resource Center, believes that educational institutions have a responsibility to provide their students with the support they need to be successful.  His goal is to empower students to become independent learners and self-advocates who set and achieve their own academic goals. 

    Matt has extensive experience in teaching, mentoring, and developing academic support programs at the college level.  He collaborates with faculty and staff around student success, providing interventions and advocacy for students as needed.  He works individually with students on goal setting, academic skills development, and tracking academic progress.  He focuses on assessment and academic problem solving for students who are experiencing difficulty and those transitioning to the college.  

    He holds a BA in Literature and an MFA in British Literature from Salem State University and an MFA in Writing, Literature and Publishing from Emerson College. Matt is committed to the engagement, learning, and academic success of all Emerson students.


  • photo of Jodi Burrel

    Jodi Burrel

    Associate Director of Academic Support and Special Programs

    Writing and Academic Resource Center

    Jodi manages the Peer Tutoring Program and oversees specialized academic support for students, including training graduate Academic Success Consultants and undergraduate Peer Tutors. She also works with individual writers and learners, with a focus on students with disabilities. Before coming to Emerson, Jodi worked extensively in learning and writing centers at various colleges, and she directed education programs at a non-profit agency. She has over twenty years of experience at the college level developing academic success programs and coaching diverse groups of students in writing, study strategies, time management, and metacognition. She holds a B.A. from Boston University, an M.A. from Lesley University, and an M.F.A. from Emerson College.


  • photo of Linda Miller

    Linda Miller

    Associate Director of Academic Support Services for International Students

    Writing and Academic Resource Center

    Linda coordinates academic support services for graduate and undergraduate students from diverse linguistic and cultural backgrounds and trains the Center's Academic Success Consultants to assist these students. She also meets with students around issues of English language learning, writing, and grammar. She oversees the WARC's grammar programs for undergraduate journalism and marketing majors. She has been with the WARC since 1998. Her professional background includes serving as director of a college English Language Learning program and teaching courses in ELL, freshman composition, and developmental writing at a number of colleges and universities overseas, in Massachusetts, and online. She holds B.A. and M.S. degrees from Indiana University, Bloomington.


  • photo of Jaqi Holland

    Jacqueline Holland

    Assistant Director of Academic Support

    Writing and Academic Resource Center

    Jaqi manages the day-to-day operations of the WARC and connects students to appropriate support. She has worked at Emerson since 2000. Jaqi also works in the Disability Services Office arranging accommodations such as extended time testing for students with disabilities. She is a freelance copyeditor and was a journalist and professional tutor before coming to Emerson. She has a B.A. in Sociology from Assumption College and an M.A. in Writing and Publishing from Emerson College.


  • photo of Elizabeth Parfitt

    Elizabeth Parfitt

    Writing Center Coordinator and Senior Lecturer, Department of Writing, Literature and Publishing

    Elizabeth is the faculty liaison for the WARC and coordinates all programming in the writing center, including hiring, supervising and training graduate Writing Consultants and undergraduate Peer Writing Consultants. Elizabeth frequently works with faculty in developing workshops, writing assignments and resource materials for use in classes across the curriculum. As part of this work, Elizabeth coordinates the Emerson Writing Fellows, a team of graduate consultants paired with targeted courses to deliver workshops, one-on-one consultations and tactical writing within the disciplines work. In the WLP Department, Elizabeth teaches First-year Writing, Creative Nonfiction, Community Writing, and Teaching College Composition. She also coordinates the East Boston - Emerson College tutoring project, which sends Emerson students to East Boston High School to assist with composition writing and MCAS preparation. She frequently presents writing and tutoring work at academic conferences and, among others, has been published in The Chronicle of Higher Education, Inside Higher Ed, and The Writing Lab Newsletter. Elizabeth holds a B.A. in English from Penn State and a M.F.A. in Creative Writing from Emerson College.

    Phone: 617-824-3691