New Service/Equipment
Ordering New Equipment
When ordering new equipment, (phones, headsets, new phone jacks, etc.), or service, (new dialtone, long distance codes, etc.), the following steps must be followed:
- The department head first emails telecom with the request including; type of phone or service needed, jack number, (if available), building and office number and account number that the fee or costs will be charged to.
- Telecom will then prepare an estimate of the charges that must be signed by the Department Head with signing authority for the amount being charged.
- Work or service activation will not begin until this estimate, with the proper signatures, is received by telecom.
- Please allow 5 business days in advance for standard requests. Short noticed or emergency reqests, if possible, will incur additional charges. Contact Telecom for quotes. Multiple requests require a negotiated "Due Date" based on Telecom's work load.
Basic Charges
| Service or Equipment | Initial Cost | Extra |
|---|---|---|
| Long Distance Code | $0 | Cost of calls |
| New Service - Digital / Line 8 | $159.75 | Cost of Calls+ $22.50/month |
| New Service - Digital / Line 16 | $199.75 | Cost of Calls+ $22.50/month |
| New Service - Analog | $124.75 | Cost of Calls + $22.50/month |
| New Telephone Jack w/ Data | Varies Call for Estimate | $0 |
| Analog Desk Phone | $30.00 | with message light $50 |
| M2008 Handsfree w/display | $120.00 | |
| M2616 Handsfree w/display | $175.00 | |
| Reset Voice Mail Password | $30.00 Each Time | |
*Faculty and staff must present an official Emerson College picture I.D. to receive their long-distance code or to have their voice mail password reset.
Additional Terms and Conditions
- Monthly phone charges are for dialtone only and do not include the cost of calls.
- Monthly charges will be billed to this account number until a written request to terminate service is received by the Telecommunications Department.
- All equipment, (phones, cords, headsets, etc.) purchased through the Telecommunications Department remains the property of Emerson College and the Emerson College Telecommunications department. Administration and redistribution of equipment is at the discretion of the Telecommunications Department.
- Estimates are based on current or projected prices and may be subject to increased costs due to material price increases or additional labor and materials which may be required should unforeseen problems or adverse weather conditions arise after the work has started.
- It is the responsibility of the user to report service problems to the Telecommunications Department. Service problems should be reported as soon as discovered.
