Student Service Center
Credit Reports
- By law, each of the three major credit reporting agencies must provide a free credit report once every 12 months upon request.
- Credit scores are not free, but can be purchased when you order your free report.
- Credit reports can be accessed by visiting www.annualcreditreport.com or by calling 877.322.8228.
Checking Your Report
A recent study by the US Public Interest Research Groups (USPIRGs) uncovered the following:
- 25% of credit reports contained errors serious enough to result in a denial of credit.
- 54% contained mistakes: demographic information errors, information that was outdated, or belonged to a stranger.
- 30% of credit reports contained credit accounts that had been closed by the consumer but incorrectly remained listed as open.
Disputing Errors
- Make a copy of the report and circle any errors.
- In a letter to the credit reporting agency, request that the error be removed or corrected.
- Attach any supporting documents, such as proof of payment.
- Contact the creditor associated with the error to alert them of the situation.
- Send the correspondence via certified mail and attach proof of your Social Security number and address.
- A response to your query can take between 30 and 45 days. Any corrections will be shown in a fresh credit report issued to you.
Learn how to manage your money.
Contact us
LOCATION
80 Boylston St, Little Building
1st floor: Student Service Center
HOURS
Monday, Tuesday, Wednesday, Friday 9:00 am–5:00 pm
Thursday 9:00 am–5:00 pm (telephone) / 9:00 am–4:00 pm (walk-ins)
PHONE
617-824-8655
APPOINTMENTS
