Counseling and Psychological Services

Emergency Situations

What to do in an emergency
Hotline Numbers
What if it's not an emergency, but I'm really upset?

What to do in an emergency

If you are having thoughts of suicide, impulses to hurt yourself or someone else, severe mental confusion or disorientation, or if you have just experienced violence or sexual assault, contact Emergency Services immediately.

During Office Hours (Monday–Friday, 8:45 am–5:00 pm)

  • Contact our office: 617-824-8595
  • Urgent care hours: 2:00-3:30 pm

After Office Hours

  • Contact Emerson College Police at 617-824-8888
  • Call 911
  • Visit your local emergency room

Sexual Assault


Hotline Numbers

National Suicide Prevention Line 800-273-TALK (8255)

Samaritan’s 24-hour Crisis Intervention (Boston) 617-247-0220

Spanish Language Hotline 800-223-5001

Trevor Project LGBTQ Helpline 866-488-7386

Fenway Community Health Hotline (LGBTQA) 617-267-9001

National Sexual Assault Hotline 800-656-HOPE (4673)

Boston Area Rape Crisis Center (BARCC) 800-841-8371

Substance Abuse Information and Education Helpline 800-327-5050


What if it's not an emergency but I’m really upset?

At times of distress that do not reach the level of a crisis or emergency, there are several things you can do to cope with and reduce distress. Here are a few suggestions:

  • Write in a journal
  • Talk to a friend, family member, or trusted clergy member
  • Exercise, preferably outdoors if weather permits
  • Practice relaxation techniques
  • Listen to music
  • Engage your creative energy or talent
  • Watch a movie or favorite television show
  • Daydream about a favorite activity
  • Recall a pleasant memory, focusing on the images, sounds, and sensations that are associated with the memory

To make an appointment with Counseling and Psychological Services, contact our office at 617-824-8595.