Housing & Dining

Damage Billing

When students completely move out of the residence halls either at the close of the semester or throughout the academic year, they need to complete an official check-out by:

  • scheduling an appointment with a member of hall staff;
  • indicating any existing room damage on the Room Inventory Form; and
  • signing the Room Inventory Form.

Damage that exists upon checkout that did not appear on the Check In portion of the Room Inventory Form will result in a damage fine being assessed to the student’s account. After all students move out, members of hall staff and the Office of Facilities Management will review rooms for damage and repairs.

Students are held responsible for room or furniture damages they or their guests cause. In addition, suite residents are held responsible for repair of damages occurring in common areas of their suite; floor residents are held responsible for repair of damages occurring in public areas of that floor; and building residents are held responsible for damage occurring in public areas of their building.

It is the responsibility of all residents to prevent damage and notify OHRL staff of the responsible parties involved when damage occurs. Excessive damages, those which exceed regular wear and tear (i.e., holes in drywall, large stains to carpeting, broken ceiling tiles, unsanitary conditions, etc.), to rooms or common areas may result in disciplinary action. To learn more about avoiding individual, suite, or community damage and gain a sense for typical charges, scroll down and review the appropriate section.


Avoiding Individual Damage

  • When you move into your room, be sure to carefully complete the Room Inventory Form, and note any paint chips, nail holes, missing or damaged furniture, and other damage you observe. It is important to go through this same process if you change rooms during the year.
  • As you decorate your room, be sure to use poster putty or dry wall–safe adhesive to hang photos or posters.
  • Do not disassemble your bed or other furniture.
  • Keep your keys! Be sure to keep your keys somewhere you will not lose them. You will be charged for each lost key and the cost of replacing the lock.
  • When you notice items that need repair in your room, submit a work order with Facilities by calling ext. 8880 from an on-campus phone or 617-824-8880 from an off-campus phone. After you call in the Work Order, notify your RA/RD about common area damage.
  • Furniture in student rooms, suites, or common areas may not be moved to other locations. ALL residents of the room, floor, or building will be billed for lost, damaged, or moved furniture.
  • Sign up for and complete an official checkout with your RA. Information regarding checkout is distributed toward the end of each semester.
  • Avoid extra cleaning charges by leaving your room in the same condition as upon move-in. This means you should:
    • completely remove all personal items from your room;
    • sweep the floor; and
    • wipe down hard surfaces before checking out.

You should leave your room as clean as you found it. Before applying a fine for extra cleaning, OHRL and Housekeeping staff consider whether or not the extra cleaning is a result of an intentional oversight in cleaning the area (i.e., you will receive an extra cleaning fine for leaving behind large amounts of personal belongings, but you will not receive an extra cleaning fine for leaving behind a hanger).


Avoiding Suite Damage

  • When you notice items that need repair in your room or suite common area, submit a work order with facilities by calling ext. 8880 from an on-campus phone or 617-824-8880 from an off-campus phone. After you call in the work order, notify your RA/RD about common area damage.
  • Furniture in student rooms or suite common areas may not be moved to other locations. ALL residents of the suite will be billed for lost, damaged, or moved furniture.
  • If you know who is responsible for causing damage to either College property or personal property, report it to a Residence Life staff member or to the Emerson Police Department. You benefit directly by reporting the identity of anyone who damages College or personal property.

Avoiding Community Damage

  • Remember that ALL residents are responsible for items that are damaged or missing in common areas (hallways, bathrooms, laundry rooms, recreation rooms, computer labs, lounges, lobbies, stairwells, etc.).
  • When you notice items that need repair in the common area of your residence hall, submit a work order with facilities by calling ext. 8880 from an on-campus phone or 617-824-8880 from an off-campus phone. After you call in the work order, notify your RA/RD about common area damage.
  • Furniture in common areas may not be moved to other locations. ALL residents of the floor or building will be billed for lost, damaged, or moved furniture.
  • If you know who is responsible for causing damage to either College property or personal property, report it to a Residence Life staff member or to the Emerson Police Department. You benefit directly by reporting the identity of anyone who damages College or personal property.
Typical Charges** Amount
Improper Checkout: This charge is assessed when students fail to schedule a check-out appointment with a Resident Assistant or show up on time for their check-out appointment. $50
Extra Cleaning: Student rooms are to be left at minimum with broom-swept floors; failure to do so will result in a charge. $25
Ceiling Tiles: If ceiling tiles are damaged or broken, the cost of their replacement will be assessed to the students’ bill. $25
Painting: If the walls of a room are damaged to the point of needing to be repainted, students will be charged. $50
Holes in the Wall: Any holes in the wall result in a charge; the cost of the damage will be dependent upon the size of the hole. $50–$150
Key Replacement: If a student loses his/her keys, he/she will be charged for each lock that has to be replaced. $75 per lock change
Disassembled Beds: Any student whose bed has been disassembled will be charged. $50
Missing Lounge Furniture: Any missing or damaged lounge furniture will result in a charge. $50–$300
Community Area Damages: Any damage to community spaces will be divided between and charged to the entire floor or building unless an individual is found responsible. depends on damage
**While these charges are the most commonly applied, this is not an exhaustive list of the possible charges a student can receive.

Colonial Building

Here's what a single room looks like at Emerson College.