Center for Health & Wellness
24/7 Insurance Nursing Care Information Lines
Discuss your health concern with a Registered Nurse 24/7
Did you know that most insurance companies provide a dedicated line for their members to receive non-emergency health and symptom advice?
Experienced professionals are available 24/7 to offer you expert answers to your medical questions. Simply explain the situation, detail your symptoms, and their nurses will advise you whether you should see a healthcare provider, go to the emergency room, or care for yourself at home/school. If you don’t see your insurer listed below it is likely that they offer this service as well. To find out just check online or call the member service number on your health insurance ID card.
| Aetna *(Informed Health Line) | 1-800-556-1555 |
| BCBS (Blue Care Line) | 1-888-247-2583 |
| Harvard Pilgrim (RN 24/7) | 1-877-643-5130 |
| Tufts (Nurseline) | 1-800-244-6224 |
*Aetna Student Health is the Emerson College student insurance program
contact us
Location: 216 Tremont Street, Third Floor, Room 303
Mailing Address:
Center for Health and Wellness
120 Boylston Street
Boston, MA 02116
Phone: 617-824-8666
Fax: 617-824-7897
Email: healthservices@emerson.edu
(non-emergencies only)
hours of operation
During the school year:
Monday: 9 am–12 pm, 1–5 pm
Tuesday: 9 am–12 pm, 1–8 pm
Wednesday: 1–8 pm
Thursday & Friday: 9 am–
12 pm, 1–5 pm
Saturday & Sunday: CLOSED
Sexual Assault
local medical resources
Browse our list of local clinics to call when the CHW is closed.
