Center for Health & Wellness
24/7 Insurance Nursing Care Information Lines
Discuss your health concern with a Registered Nurse 24/7
Did you know that most insurance companies provide a phone number to receive non-emergency health advice?
Experienced professionals are available 24/7 to offer you expert answers to your medical questions. Simply explain the situation, detail your symptoms, and their nurses will advise you whether you should see a healthcare provider, go to the emergency room, or care for yourself at home/school. If you don’t see your insurer listed below it is likely that they offer this service as well. To find out just check online or call the member service number on your health insurance ID card.
|Aetna *(Informed Health Line)||1-800-556-1555|
|BCBS (Blue Care Line)||1-888-247-2583|
|Harvard Pilgrim (RN 24/7)||1-877-643-5130|
*Aetna Student Health is the Emerson College student insurance program
hours of operation
The CHW is closed for clinical services during the summer, but will answer administrative questions:
Monday - Friday: 9am–5pm*
During the school year:
*Closed every day noon–1pm.
Call us to schedule an appointment!
Location: 216 Tremont Street, 3rd Floor, Room 303
Center for Health and Wellness
120 Boylston Street
Boston, MA 02116
This is for non-emergencies only. Please schedule appointments by phone.