Events on Wednesday, June 26, 2013
Learning from Citizens' Calls: Using the Boston Mayor's Hotline
Jun2620136:00 pm - 7:30 pm216 Tremont
Bordy Auditorium and Theater
Sponsored by Department of Visual and Media Arts with Emerson's Engagement Media Lab, Boston Area Research Initiative (BARI), the Mayor's Office of New Urban Mechanics (MONUM)
For more information please contact:
Eric_Gordon [at] emerson.edu (Eric Gordon)617-824-8828
Organized by the Boston Area Research Initiative (BARI), the Mayor's Office of New Urban Mechanics (MONUM) and Emerson's Engagement Game Lab, the event will focus on cutting-edge collaborations between policymakers and researchers to explore how citizens use the City of Boston's Mayor's Hotline and other systems, such as the Citizens Connect smart phone application, for requesting city services.
The evening will consist of two panels moderated by Nigel Jacob and Chris Osgood, who co-direct MONUM. The first panel will feature brief talks by local researchers who have been studying the use of the Mayor's Hotline. Dan O'Brien, BARI's research director, will explore what the database generated by the Hotline has been able to tell us about Boston's neighborhoods and their residents. Eric Gordon, who directs Emerson's Engagement Game Lab, will discuss the Hotline as an example of using modern technology to encourage greater citizen engagement in local neighborhoods.
A second panel of local experts will respond to the earlier presentations in an open discussion among presenters and attendees. The focus of the panel will be on how researchers, practitioners, and others can build on the research to better understand neighborhoods, improve public policy, and enhance the delivery of basic services. These experts include Marie St. Fleur, director of intergovernmental relations for the City of Boston, Sarah Williams, an assistant professor at MIT's Department of Urban Studies who also directs MIT's Civic Data Design Lab, and directors of similar government hotlines in Massachusetts.
We hope you can join us on June 26. Please feel free to forward this invitation to others who might be interested in attending as well.
The event is free, but pre-registration is required. To register, go to http://www.rsvpbook.com/event.php?450410 or visit http://www.rsvpbook.com/BARI.