Information Technology
PROJECT EVOLUTION
Project Evolution is the name given to the College’s multi-year project to replace its core administrative information systems with a “unified digital campus” solution. For more information, go to http://www.emerson.edu/project_evolution/ .
IT Help Desk
The IT Help Desk (617.824.8080), located in room 404A on the 4th floor of 120 Boylston Street, is the single point of contact for Information Technology support. Whether it is a problem you are having with your computer or a question about connecting to the Emerson network, the IT Help Desk staff can assist you. Often the technicians will be able to resolve your technology problems or answer your questions over the telephone, via e-mail or online using the Live Support chat feature at the Help Desk website. The IT Help Desk also schedules technicians to assist faculty and staff in their offices. Site visits for students are limited to problems with Internet access in the residence halls.
Instructional Technology Group
The Instructional Technology Group supports Emerson faculty with the integration of appropriate educational and communications technology within the curriculum. ITG collaborates with faculty in the assessment, design, development, implementation, and evaluation of instructional technology. Emerson faculty are increasingly using ITG’s web-based, digital, and course management resources to enhance teaching and learning.
Information Systems
Information Systems staff manages the College’s financial and student data information systems and provides day-to-day operational and user support to Student Administrative Services, Business and Finance, Admission, and other departments of the College. IS also produces as-needed data reports and consults with campus clients to develop new web-based and mainframe applications.
Lab Operations
Lab Operations maintains seven classroom labs, four open access labs, and computer kiosks across campus. Macintosh and Windows operating systems are present in all of our computing locations,and the latest software is available for use by the Emerson community.The labs provide easy access to inkjet, laser printing, photo printing and scanning. In addition to managing labs, Lab Operations works very closely with the IT Help Desk to ensure best practices and efficient support in all areas of computing.
Media Services Center
The Media Services Center (MSC), located on the third floor of the Ansin Building at 180 Tremont Street, houses the Library’s non-print collection, as well as video viewing facilities, video dubbing booths, a video studio, video editing suite, audio production booth and a mediated conference room. The MSC circulates video equipment for non-production classes, including digital camcorders, digital still cameras, and digital and analog audio recorders. MSC also circulates laptop computers, data projectors, slide projectors and overhead projectors. MSC provides, maintains and delivers audiovisual equipment in many of the College’s classrooms and meeting spaces. Staff members are available to assist in the setup and operation of this equipment. The MSC provides technical assistance for special events. Services include setting up and operating data projection systems, facilitating teleconferencing and providing amplification for speakers.
Networking/Telecommunications
All Emerson faculty, staff and students are provided with an Emerson College network (ECNet) and e-mail (ECMail) account. ECNet provides a single point of authentication at Emerson for access to computing resources in the computer labs, e-mail, web publishing, file storage, and online tutorials. The campus is extensively wired; each classroom has at least one network connection, and on-campus students have port-per-pillow high speed Ethernet network connections in their residence hall rooms. Wireless access is available in part of the Boston Common and throughout most of the College’s buildings.
The Department of Telecommunications (Telecom) is responsible for overseeing the College's telephone infrastructure, from operating the College switchboard (617-824-8500) to maintaining the voice-mail system (617-824-7500). Telecom performs all telephone purchases and installations for faculty and staff in addition to providing basic telephone service for students in residence halls.
Television, Radio and Film
As a professional communications college widely known for its hands-on approach to the communication disciplines, Emerson College faculty and students put theory into practice with a wide array of video, audio, film and new media facilities and equipment, as well as with the help of a highly-skilled professional staff. The facilities and services are maintained by TRF’s Production unit and Engineering Services. Its clients include the Department of Visual and Media Arts, the Department of Journalism, and the Emerson Channel (ECTV).
WERS
WERS (88.9 FM) is a 4,000 watt commercial-free FM radio station providing a wide range of music and information programs for metropolitan Boston. A multiple Associated Press award-winner for programming excellence, WERS is owned by Emerson College and is staffed entirely by students. The station has an audience of more than11,000 listeners every week and has been ranked the number one college radio station in America by the Princeton Review.
