Human Resources

Your Emerson HR Team

Your HR Team

Dedicated to excellence and efficiency, the Office of Human Resources is committed to establishing collaborative partnerships across the College to attract, develop, reward, and retain a diverse and inclusive workforce; motivated to achieve extraordinary outcomes for our community.

The HR Team is grouped into four functional areas, as illustrated in the graphic below. For more detailed information on each of these functions, please scroll below the graphic.

Human Resources Functions
Linda Best Rachel Gelaw Crystina Hammond Kevin Kerris
Kimberly Marcella Peter Owens Candace Carter-Smalley Tonya Walker

Who to call in Human Resources

Alexa Jackson: Associate Vice President, Human Resources, 617-824-8133
Leads the HR Office. Works collaboratively, develops, and implements HR strategy based upon best practices and high quality service. Committed to the effective delivery of programs and services across the College.


This function is responsible for the execution of all policies, processes, decisions, and activities related to payroll and tax compliance.

Kevin Kerris: Director, Payroll/Operations, 617-824-8950
Responsible for in-house payroll operations, compliance, and reporting. Process mapping and workflows. Liaison to Finance Accounting and vendor interfaces. Administers web-time entry.

Linda Best: Coordinator/Payroll, 617-824-8262
Member of the Payroll team. Responsible for payroll data entry, responding to inquiries, reconciliation, and troubleshooting.


This function is responsible for the policies, processes, decisions, and activities related to HR Information Systems and HR reporting.

Candace Carter-Smalley: Director, HRIS/Operations, 617-824-8125
Responsible for HR systems/technology, maintenance and process. Generates management reports and administers self-service options. Liaison to Information Technology and the Budget Office.

Tonya Walker: HR Service Coordinator/Operations , 617-824-8580
Member of the HR Operations Team. Directs all incoming inquiries to the appropriate HR staff. Oversees the front desk, personnel files, and scheduling. Assists with various HR projects.


This function is responsible for the policies, processes, decisions, and activities related to employment, including recruitment, hiring, onboarding (orientation), employee relations, and terminations.

Kim Marcella: Director of Employment and Employee Relations, 617-824-8452
Leads the Employment team. Oversees all employment related activities, including, recruitment, hiring, onboarding (orientation), and employee relations.

  Associate Manager of Employment
Member of the Employment team. Responsible for recruitment, orientation, and onboarding of new hires. Provides consultative support to managers efficiently completing these processes.

Rachel Gelaw: Sr. HR Associate, 617-824-8256
Member of the Employment team. Responds to staff inquiries surrounding employment matters, provides administrative support for employment related processes.


This function is responsible for the policies, processes, decisions, and activities related to compensation, benefits, heal/financial wellness programs, status changes (position title, etc.), and compliance.

Peter Owens: Director, Compensation/ Benefits, 617-824-8581
Leads the Total Rewards team. Plans and implements best practices in compensation and benefits programming. Rollout and implementation of programs and services.

Crystina Hammond: Coordinator/Benefits, 617-824-8583
Provides staff support for benefits inquiries. Administers plan enrollment and payroll deductions. Liaison to benefits vendors.


This function is responsible for the policies, processes, decisions, and activities related to organization-wide staff development, and serves an advisory role with respect to organizational development.

Leads the Staff & Organizational Development Function. Provides consultative support to offices and departments on topics such as organizational strategy, succession planning, change management, and staff development. Co-Chairs the HR Advisory Council, and Chairs the Learning and Development Subcommittee to the HR Advisory Council. Oversees professional development policies at Emerson. Oversees the performance management process.