Employment
If you are looking for open Faculty Positions please view the Academic Affairs Faculty Listings.The College encourages and supports employees who seek to pursue internal positions and promotional opportunities. Current employees should apply online and contact the Office of Human Resources, if interested in applying for an open position.
Job Detail
Student Administrative Services
Student Services Advisor
Description:
Reporting to the Manager, Student Service Center, the Student Services Advisor will work as part of a team to provide customer service to the Emerson community regarding financial assistance, student accounts and registration processes, both in person and via telephone. He/she will also serve as the liaison between the Student Service Processing staff and Emerson families.
Responsibilities:
- Provide in-depth counseling to students and parents regarding financial assistance, student accounts and registrar procedures
- Take payments and ensure proper accounting procedures are followed
- Close out credit card machine daily and ensure all payments are deposited in proper area
- Distribute forms to, and collect forms from families while ensuring accuracy of distributed and collected data
- Assist with the daily review of office emails and voicemails, as well as respond to information requests from students
- Perform other duties as assigned
Requirements
- Bachelor's degree and prior experience in a college setting preferred
- Must have strong background in customer service and excellent communications skills
- Must also demonstrate Microsoft Office computer skills
- Ability to work in a fast-paced, diverse office environment
Emerson College is a smoke-free environment. Emerson College is an equal opportunity employer that encourages diversity in its workforce.
