IT Help Desk

Residence Hall IT Services

Dorm IT ServicesCable TV Troubleshooting Guide - Generally, hooking up your television in the dorms is a painless process. For the times when you're experiencing trouble, check out this guide to figure out where the problems lie. Toss an e-mail to helpdesk@emerson.edu if there are problems you can't fix!

Dorm Telephone Service - Sign up online to activate local telephone service for your dorm room.

Connecting to the ECnetwork On Campus - You'll need to register your computer on the network to use the Internet connection in your dorm room.

Connecting to ECmobile Wireless Network - Learn how to connect your computer to Emerson's wireless network, and see the list of areas covered.

RX.emerson.edu - Download Symantec Anti-Virus for use on campus! Keep your data and the network safe! (Please note: You must uninstall other versions of anti-virus software if you choose to install Symantec. Multiple anti-virus programs often conflict with each other.)

Policy - By using Emerson's network, you are agreeing to Emerson's Electronic Information Policy. Familiarize yourself with the policy, and be aware of Emerson's stance on the Digital Millennium Copyright Act (8.3k) and the Consequences of Illegal File Sharing (57.3k) PDF


Confused? Call the Help Desk:

617.824x8080