Help Desk Jumpstart Guides
The intent of these Jumpstart Guides are to provide brief and easy-to-follow instructions to get started in your task of choice. These documents, written and published from within Emerson College, are updated to the most recent versions of all of our software offered on campus.
Much of our documentation is published in the PDF (Portable Document) format. If your computer does not already have a PDF reader, you may download a free copy of Acrobat Reader.
Help Desk Guides:
eCommon Guides
These guides will assist you with logging in and navigating the new eCommon portal.
- eCommon Student Guide (475k)
- eCommon Faculty Guide (415k)
- eCommon Staff Guide (413k)
Technology Guides
These guides have quick overviews of the technology resources available to the Emerson community.
- Student Technology Guide (320k)
- Staff Technology Guide (208k)
- Faculty Technology Guide (188k)
- Median Quick Start Guide (285k)
- Encoding Video for Median using Handbrake (368k)
- Changes in Office 2007 - Highlights new features and changes in the Office Suite, and introduces the new interface elements and their functionality. (195k)
Digital Policy Guides
For general information about copyright and fair use at Emerson, please read the Electronic Information Policy Guidelines.
- Emerson and the DMCA (8.3k)
- Consequences of Illegal File Sharing (57.3k)
ECnet Account Guides
For more information about using your Pages Folder, ECmail, ECcash, or ECnet account, please view the ECnet Services and Help page.
- Checking ECmail with a Mail Client (100k) Outlook, Apple Mail, etc.
- Using Your Pages Folder (964k) HTML version
Spyware Removal Guide
For other tips on keeping your computer up-to-date and safe, visit Computer Maintenance.
Computer Lab Guides:
General Lab Guides
Use these guides to complete common computing tasks, quickly and easily. Become an expert on all the labs' features, like scanning, inkjet printing, and CD burning.
- Using the Labs (248k)
- Double-Sided Printing (262k)
- Using the Epson Flatbed Scanner (229k)
- Color Management with the Epson Inkjet Printers (508k)
- Using the Epson Inkjet Printer (72k)
- Burning a Data CD or DVD (1.0MB)
- Using the Render Farm (376k)
Using Special Fonts
Interested in using downloaded fonts in your projects? You'll need to install them properly! Also, you can access an immense number of fonts from the Adobe Type Collection in the labs by installing them from the Font Server.
- Using the Font Server and Installing Fonts (308k)
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- Full ATC Font List (7.1MB)
File Management and Post-Production Workflow Guides
Managing your files correctly is imperative when dealing with audio and video. Use these guides to make sure your hard work doesn't get lost.
- Final Cut Pro File Management (1.2MB)
- Avid File Management (412k)
- Sony EX-3 Post-Production Workflow (1.2 MB)
- P2 Footage Guidelines (527k)
Median Guides:
Use these guides to navigate and contribute to Median, Emerson College's educational multimedia content uploading and delivery service.
- Median Quick Start Guide (620k)
- Median: Encoding with Handbrake (368k)
- Median: Requesting a Media Upload (216k)
- Median: Sharing a Clip (200k)
