Refunds

Many students rely on loan money to pay for off-campus living expenses such as rent and food. Students should be aware, however, that loan money is not usually available at the very beginning of the semester. Federal loans are disbursed after the first day of classes, and students may then apply for overpayment resulting from these disbursements, keeping in mind that normal processing time for such requests is two weeks (see below). In general, you should not rely on refunds for living expenses until October 1 at the earliest  for Fall semester, and February 15 at the earliest  for Spring semester.Students have the ability to request refunds without the consent of the primary bill payer.

When you are eligible

Students who have overpaid their accounts may apply to have the amount of the overpayment refunded to them. Refunds are granted to students only when a credit balance exists on the account. Refunds are not granted for anticipated payments (i.e., financial aid not yet disbursed).

How to apply for your refund

Students may receive a refund of overpayment by going online and completing a refund request through Interactive Services. Once you have logged in click on View Bill on the left hand menu. After your bill loads you will be allowed to request a refund only if you have an actual credit balance available. Once you select the distribution of your funds (whether your check should be mailed out or held for pick up) the check will be mailed or available within two Fridays of your request. Credit card over payments will be refunded via check.

Obtaining your refund check

The Accounts Payable Office will process refunds within two Fridays after the request is received. Checks may be picked up at the Student Service Center on the 1st floor at 80 Boylston Street. Please contact the Student Service Center at 617-824-8655 for current hours of operation.

*Note: All refunds for students enrolled at campuses other than the Boston campus will be mailed. Please allow additional time for mailing for students in Europe and in Los Angeles.

Questions and concerns can be emailed to Bills@emerson.edu