School of Communication Faculty
Professor and Interim Dean of the School of Communication (2001)
B.A. University of Texas, Austin, M.A. University of North Carolina, Greensboro, Ph.D. University of Texas, Austin
Phillip Glenn's scholarly interests concern interaction, especially negotiation, mediation and conflict; employment interviews; and laughter in everyday talk. His book Laughter in Interaction (Cambridge University Press, 2003) received the Outstanding Scholarly Publication Award from the Language and Social Interaction Division of the National Communication Association.
He co-edited Studies in Language and Social Interaction (Erlbaum, 2003), and serves on the editorial board of Research on Language and Social Interaction. His courses at Emerson include Conflict and Negotiation, Negotiation and Group Process, Organizational Communication Theory, and The Laughing Body. He is a volunteer mediator and trainer with Metropolitan Mediation Services in Brookline. He was a Visiting Scholar at the Harvard Program on Negotiation in 2008 and held Fulbright Scholar appointments in the Czech Republic (1995) and the Republic of Moldova (2005). He has served four terms as department chair at Southern Illinois University Carbondale and Emerson College. Prior to earning his doctorate at UT Austin in 1987, Phillip worked in arts management with the Dallas Symphony Orchestra and the Shakespeare Festival of Dallas.