Office of Communications & Marketing
Services
Services We Offer
Our services are free for all Emerson departments and offices. If you want to work with us to improve your website, read our Process page and fill out a form to get started. Once we have your information, we'll contact you to schedule a meeting. Timelines will vary depending on the scheduling of meetings, how quickly you can develop your content, and the size and scope of your project.
Website Projects
Any department in need of new web pages, content, advanced technical features, or design can fill out a project request form. Web Services will contact you within 48 hours to discuss the project and arrange an initial meeting.
Webpage Maintenance & Editing
Your department is responsible for updating and maintaining the content on your site (e.g., editing text, photos, calendar, news items, etc.). Each department and office at Emerson has at least one staff member who has access to Drupal, our content management system, and can edit departmental webpages. Please contact your department's Drupal user and/or refer to our Drupal editing manual for information on updating your website. If you are not trained in Drupal and would like to learn how to use it, please contact Matthew Bailey at matthew_bailey@emerson.edu to arrange a training session.
Photos & Videos
We will ask you to provide the photos and videos for your section. We can provide student photographers and potentially videographers (depending on the projects demands and purpose). Please follow our Photo Guidelines and Video Guidelines before beginning the production process. Contact Deb Falzoi debra_falzoi@emerson.edu to schedule
For any video production/editing that we cannot accommodate, contact TRF (Television, Radio, Film).
Social Media (Facebook, Twitter & Blogs)
Facebook, Twitter and departmental blogs are created and maintained by Web Services. If your department needs any of these platforms created or adjusted, fill out the social media form.
Services Provided by Other Offices
Personal & Student Organization Websites
Employees, individual students and student organizations can use pages.emerson.edu to create personal and organizational websites. Contact Information Technology to set up a page.
Course Blogs & Websites
Faculty should contact the Instructional Technology Group (ITG) who will assist you in developing a blog or website for your course. ITG manages the Wordpress system, which faculty may use. ITG also manages our installation of mediawiki.
eCommon & Directory Help
eCommon is managed by Information Technology. Contact the IT Help Desk for assistance. If you need to make a correction to the Emerson College directory, use the directory Feedback form.
What does web services offer?
Web Services manages emerson.edu, eCampus, WERS.org, pshares.org and EmersonChannel.org—from development and design to strategy and training. Web Services bridges the gap between technical innovation and institutional marketing—making Web Services your one-stop shop for nearly all your web needs.
how web services can help improve your website
Blog customization
Content Management System training
Copy and content: writing and content planning and
editorial calendars
Custom development: applications, widgets, and databases, newsletters
Multimedia development
Social media
Usability


